You can go to the Google PlayStore or App Store and search for United We Care.

Open the application and click on Register or go to www.unitedwecare.in and click on Get Started, then click on Register as Professional. You will be able to sign up by filling in your details. After filling in your details, you will be directed to the next page where you have to enter the One Time Password (OTP) to sign in. After this, you can set up your profile and explore the App/ Website.

The bank details are taken to transfer your payments in the future. Be rest assured, your bank details are safe and confidential with us

Your profile will be activated within 48 hours, provided there is no issue with your documents or any other information you have updated.

You will get an email and message on your registered email address and mobile number respectively. You will also get a notification in the App.  

To edit your profile, go to the More tab (if you are accessing the App)/ go to the Dashboard (if you are accessing the Website), click on My Profile and then click on Edit Profile. Now you can edit the details and then click on Save.

If at any point you want to change your available slots, log in to your account and click on Manage Schedules. Now you can do the below actions to edit your slots: 

1. Block time slots- To block time slot(s), select a date and then either swipe left (on App) on a specific time slot and click on Mark Blocked or select the specific time slot(s), click on Actions and then click on Block this slot (This means only a single slot for the specific date you have selected gets blocked)/ Block every week slot (This means that the slot you are blocking gets blocked for all future weeks).
2. Unblock time slots- To make a previously blocked slot(s) available, select a date and then either swipe left (on App) on a specific time slot and click on Mark UnBlocked or select the specific time slot(s), click on Actions and then click on Unblock this slot (This means only a single slot for the specific date you have selected gets unblocked) / Unblock every week slot (This means that the slot you are unblocking gets unblocked for all future weeks).
3. Add New Slot- To add a new slot, click on Actions, click on Add New Slot, select the time slot and the days for which you want to add the specific time slot, and then click on Save.

You will get a confirmation email and message on your registered email address and mobile number respectively. You will also get a notification on the App for the same and you will be able to view your upcoming appointments in the My Appointments tab.

To view your appointments, go to the Appointments tab and you will be able to see the details of all your scheduled appointments.

To connect with your client at the at the time of your appointment, please log in to your account and follow the below steps: 

1. If an Audio Session is booked, go to the Appointments tab —> Swipe left on the appointment and click on Call (on App)/ click on Voice Call on the appointment (on Website). Please note, the Call option will be activated only at the time of your appointment.
2. If a Video Session is booked, go to the Appointments tab —> Swipe left on the appointment and click on Video Call (on App)/ click on Video Call on the appointment (on Website) —> Click on Connect to enter the video call → Allow the permissions that pop up → wait for your client to join the video call.. Please note, the Video Call option will be activated only at the time of your appointment.

Please note, you have to initiate the call to connect with your client and you will be able to start your session at your scheduled time only.

You will get a reminder email and a message on your registered email address and mobile number respectively. You will also get a notification in the App and you will receive these reminders 24 hours before your appointment, as well as 1 hour before your appointment.

If a call gets disconnected, you can reconnect with your client in the same way in which you initiated the session. However, the client will also have an option to call you back from the App/ Website.

You can log in to the App and add notes for your session with the client. You can either do this during your call by swiping up and clicking on Add Notes or you can do this after your session ends. For this, go to My Clients, swipe right on the client's name, click on About Client and then click on Add Notes.

The client cannot see the comments added by you in your Notes.

To view your Reviews and ratings, go to the More tab and click on My Reviews & Ratings.

No, your personal number is not shared with any client. The session calls take place only through the App/ Website.

To view the Terms and Conditions, go the Home tab and click on the three dots on the top right corner (if you are accessing the App) or scroll down to the bottom (if you are accessing the Website) and then click on Terms & Conditions.

You will get a confirmation email and message on your registered email address and mobile number respectively. In case of reschedule, you will be able to view your upcoming appointments in the Appointments tab.

To know more about your client, login to your account, go to the Home tab (if you are accessing the App)/ go to the Dashboard (if you are accessing the Website) and click on My Clients. Now you can swipe right on the specific client and click on About client or Session History.

To view your earnings/ payment details, go to the More tab (if you are accessing the App) or go to the Dashboard (if you are accessing the Website) and click on My Earnings. Here you will be able to see all your earnings date wise.

Your payments will be transferred to your bank account, details of which you have submitted while registering on the App/ Website.

To create a worksheet template, go to the More tab on the app and click on My Worksheet Template. Now click on Create, fill in all the fields and click on Save as Template. You can assign this worksheet to multiple clients on the app.

You can log in to the App and assign worksheet(s) to your client. You can either do this during your call by swiping up and clicking on Suggest New or you can do this after your session ends. For this, go to My Clients, swipe right on the client's name, click on About Client and then click on Suggest New.

To check your assigned worksheets and their responses, go to More tab and click on Assigned Worksheet. Now, click on the specific assigned worksheet for which you want to check if the client has completed the worksheet and to view the responses (if completed).