TERMS OF SERVICE
United For Her Private Limited, a private limited company duly incorporated under the Companies Act 2013 and having its registered office at Tower 2-9A, Sector 50, Gurugram, Haryana 122018 India (“UWC”) provides this website, www.unitedwecare.com/in (“Website”) and the UWC mobile application (“Application”) (collectively to be referred to as “Platforms”) to the Service Providers subject to the conditions enumerated herein. By registering on the Platforms, the Service Provider accepts the terms and conditions enumerated herein (“Terms of Service”). Please read them carefully.
For the purpose of these Terms of Service, wherever the context so requires, “You”, “Your” and “Service Provider” shall mean any natural or legal person who has undertaken a partnership with UWC for providing professional services pertaining to clinical psychology, psychiatric services, life coaching, counselling, consulting, therapy, advisory, yoga, meditation and mindfulness and has agreed for providing and/or delivering such services to User (s) on the Platforms from time to time and has agreed to undertake this partnership with UWC by providing data required to register as a registered Service Provider on the Platform via the Website and/or mobile Application or other electronic and social media portals including Facebook, Twitter and be bound to the terms and conditions thereof.
This Terms of Service constitutes an electronic record within the meaning of the Information Technology Act, 2000 (as may be amended, modified, re-enacted, consolidated or replaced from time to time) and rules thereunder. By impliedly or expressly accepting the terms of this Terms of Service, You also accept and agree that You have read, understood and agree to be bound by this Terms of Service, regardless of how You or anyone on Your behalf has installed, accessed or used the Platforms. If You do not want to be bound by this Terms of Service, You must not retain, access or use the Platforms in any manner whatsoever. Anything done, caused to be done, whether expressly or impliedly in contravention of this Terms of Service may render You liable for legal action.
In addition to these Terms of Service, please understand that You shall be bound by the terms of a service agreement with UWC and such service agreement shall be entered upon between the You and UWC upon Your registration on the Platforms for the purpose of fulfilling obligations as a registered Service Provider. (“Service Agreement”) Kindly note that the Terms of Service shall be in consonance and furtherance to the terms, conditions and obligations incorporated under the Service Agreement between UWC and the Service Provider.
The first call is made to the counselor through the Application. This is to understand the cause of worry. An individual in distress often finds themselves in the middle of nowhere. Hence, a call to the counselor will give them clarity and direction. Once that individual has clarity over the next probable action, such individual will have all the Service Providers listed on this Application where they can simply book an appointment with the respective Service Provider and take their case forward. All this is done in confidence while maintaining the privacy of all parties in an entirely ethical manner according to the code of conduct required of professionals.
Agreement to share information. In addition to the above, UWC will periodically request the following types of data in order to adequately assess the value of the Services delivered by the Service Provider and the Service Provider agrees and undertakes to provide such information to UWC:
Service Provider will periodically request feedback on Users experience with the Services:
(Value/quality of the Service Providers Services.
Impact on program’s business
The order in which the Service Provider is listed on the Platforms (the "Ranking"), is determined automatically and unilaterally by UWC. Ranking is based on and influenced by various factors, including but not limited to the minimum availability stated by the Service Provider, the number of bookings, the number of visits to the relevant Service Provider page on the Platform (the "Conversion"), the volume realized by the booking, the ratio of cancellations, the User review scores, the customer service history, the number and type of complaints from Users and the on-time payment record of the Service Provider.
SECTION 5. GOVERNING LAW AND DISPUTE RESOLUTION
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, for a, applicable authorities at Gurugram, India.
SECTION 6. CONTACT AND COMPLAINT
United For Her Private Limited,
Sector 50, Gurugram, Haryana 122018,
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My name is Stella.
I am your Mental Health virtual assistant